Which platform do agents and brokers utilize to assist consumers with QHP enrollment?

Agents and brokers assisting consumers with Qualified Health Plan (QHP) enrollment primarily use HealthCare.gov as their main platform, along with the site of a Direct Enrollment (DE) partner. This approach provides them with the tools and resources to streamline the enrollment process and facilitate access to various health insurance options.

HealthCare.gov serves as the primary federally-facilitated Marketplace where consumers can shop for, compare, and enroll in QHPs. By integrating the DE partner's site, agents and brokers can offer a more tailored and efficient enrollment experience, allowing them to assist consumers directly through multiple platforms while ensuring they comply with the regulatory requirements set forth by the Centers for Medicare & Medicaid Services (CMS).

Utilizing both platforms enables agents and brokers to enhance their service offerings, providing consumers with the best possible guidance and resources during their enrollment process for health coverage.