Which of the following statements is true regarding navigators and certified application counselors?

The statement that they may make recommendations for plan selections is accurate because navigators and certified application counselors are allowed to provide guidance to consumers about their health coverage options. Their role is to help individuals understand the various plans available, including discussing the benefits and limitations of different options to help consumers make informed decisions based on their specific needs.

Navigators and certified application counselors serve as a valuable resource in the enrollment process, as they have the training and knowledge necessary to explain insurance concepts and help consumers navigate the complexities of health plans. While they are required to provide unbiased assistance and cannot steer consumers toward specific plans for personal gain, they are empowered to offer recommendations that align with the individuals' coverage needs and preferences.

This understanding is important in distinguishing their role from other entities in the health insurance landscape and reinforces their purpose in supporting consumers during the enrollment process.