Which action should an agent take to ensure they are compensated for an enrollment?

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An agent should ensure they are compensated for an enrollment by updating the consumer’s application with their National Producer Number (NPN). The NPN is a unique identifier assigned to each licensed insurance agent, which allows the Marketplace to accurately track and allocate any commission to the correct agent when a consumer enrolls through them.

By including their NPN in the consumer's application, the agent establishes a clear connection between their services and the enrollment process. This step is crucial because it links the enrollment to the agent's credentials, enabling the Marketplace to recognize their role and ensure proper compensation.

The other actions do not directly relate to securing compensation for the agent. Requesting additional educational materials may be useful for the agent's knowledge but does not influence enrollment tracking or compensation. Submitting a new enrollment form may not be necessary if enrollment is already in process and does not inherently connect the agent to the consumer's application. Advising the consumer to select a different broker could potentially undermine the agent's current relationship with that consumer and jeopardize compensation entirely. Therefore, updating the application with the NPN is the most appropriate and effective action for ensuring compensation.

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