What should an agent do upon discovering unauthorized access to their EDE account?

When an agent discovers unauthorized access to their EDE account, the appropriate course of action is to immediately report the incident to security authorities. This step is crucial because unauthorized access can lead to significant breaches of sensitive client and personal information. Reporting the incident allows for a swift investigation and necessary actions to mitigate further risks or damages.

Involving security authorities helps to strengthen overall security measures and prevent similar occurrences in the future. Additionally, this action ensures compliance with regulations that may require prompt reporting of such breaches, thereby protecting both the agent’s and clients’ interests.

While monitoring the account, informing clients, or simply changing the password might seem like reasonable steps, they do not address the immediate need for effective risk management and safeguarding against further potential data breaches. Thus, immediate reporting to security authorities is the most responsible and necessary action in this scenario.