What should a consumer do if they receive a determination of Medicaid or CHIP eligibility?

When a consumer receives a determination of Medicaid or Children's Health Insurance Program (CHIP) eligibility, the best course of action is to visit the Marketplace Call Center. This resource is specifically designed to assist with questions related to Medicaid and CHIP, including understanding the eligibility decision and next steps. The staff at the call center can provide tailored support, clarify any confusions regarding the determination, and guide consumers on how to proceed, which is essential to ensure that they properly enroll in the appropriate program.

The other options may not provide the targeted assistance needed for this particular situation. While contacting a local insurance agent could be helpful for general health insurance inquiries, they may not have the specialized knowledge regarding Medicaid and CHIP eligibility issues. Filing a tax return is unrelated to the immediate actions needed following a eligibility determination and is more relevant to annual income reporting and tax credits than to Medicaid enrollment processes. Submitting information online may not address specific concerns a consumer may have about their eligibility decision, and may lack the personalized help that can be obtained through the Marketplace Call Center.