What happens when a consumer creates a new Marketplace application without the agent's NPN?

When a consumer creates a new Marketplace application without including the agent's National Producer Number (NPN), the auto-enrollment process is canceled by the Marketplace. This cancellation occurs because the Marketplace requires the presence of the agent's NPN to connect the new application to the previous plan and facilitate the continuation of coverage. By not including the NPN, the system does not recognize the agent's relation to the new application, leading to the decision to halt any automatic enrollment features that would typically maintain continuity of coverage for the consumer.

In this context, auto-enrollment relies significantly on the agent’s involvement, as they play a vital role in managing the consumer's health insurance needs. Without the agent connected through the NPN, prior arrangements and coverage details may not carry over, thereby cancelling the auto-enrollment process for the new Marketplace application.