What guidance should you provide to a consumer regarding income documentation if they receive a DMI?

When a consumer receives a Direct Enrollment (DMI) request regarding their income documentation, it is crucial for them to understand the importance of this request in the context of their eligibility for subsidies and enrollment in coverage. The correct guidance to provide is that they must submit documentation within 90 days. This requirement is enforced to ensure that the information provided is accurate and up to date, as the consumer's eligibility for premium tax credits and cost-sharing reductions is dependent on their household income.

Providing documentation within this timeframe allows for a proper assessment of their eligibility and helps avoid any disruption in coverage. Submitting timely documentation is essential for maintaining compliance with the various guidelines set forth by the Marketplace.

The other options do not align with the requirements of the DMI. Ignoring the request would likely lead to negative consequences for the consumer regarding their enrollment. Suggesting they contact their employer for assistance may be helpful, but it doesn't address the requirement to submit documentation. Lastly, stating that they are not required to submit anything is misleading, as the DMI indicates a need for verification that must be addressed to continue with their application effectively.